Service Writer Job at Jackson Automotive Group, Albany, OR

  • Jackson Automotive Group
  • Albany, OR

Job Description

Job Description

Job Description

Service Advisor – Automotive

We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.

Job Responsibilities

  • Greet service department customers promptly and courteously—attitude is everything!
  • Listen to customers and clearly translate repair needs to techs
  • Upsell additional services using low pressure, high integrity methods
  • Provide accurate repair/maintenance estimates
  • Adhere to policies on vehicle care and operation
  • Follow up on each repair and keep customers informed of progress
  • Sell and manage extended warranties
  • Inspect repair quality and ensure all work is complete
  • Notify customers when vehicles are ready for pick up
  • Review and explain repairs and associated costs with customers
  • Handle minor customer concerns and complaints
  • Keep Service Manager informed of all problems and potential problems
  • Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards

Benefits Offered

  • Medical
  • Dental
  • Vision
  • 401(k)
  • Basic Life Insurance
  • Accident & Critical Illness Insurance
  • Paid Training
  • Short Term Disability
  • Employee Purchase Program

About Us

Jackson Automotive Group is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management.  If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence.  

Apply today!

Job Tags

Temporary work

Similar Jobs

Prattwhitney

Aerospace Systems Engineering Intern Job at Prattwhitney

 ...offers hands-on exposure to advanced communication solutions for aerospace and defense. You'll learn from industry experts while...  ...environment.You'll gain practical experience in model-based systems engineering, systems requirements, and integration and testing of... 

Wellstar Health Systems, Inc.

Physicist - Radiation Oncology Associate- FT Days Job at Wellstar Health Systems, Inc.

 ...At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have...  ...experience and judgement to plan and accomplish goals. A wide degree of creativity and latitude is expected. Must have ability... 

AdvanSix

Lead First Line Supervisor Job at AdvanSix

Position Summary: The Lead First Line Supervisor works to achieve operational targets and standards by directing hourly employees to complete tasks that have a direct impact on overall results within assigned job area(s).Duties and Responsibilities: Ensure assigned tasks... 

Oceaneering International

GRC Analyst Job at Oceaneering International

As a Sr. GRC Analyst for Oceaneering, you will support the organization's cybersecurity governance, risk management, compliance, and security assurance programs. You will partners with business units, IT, OT, legal, and regulatory stakeholders to implement security controls... 

Hajoca Corporation

Non CDL Delivery Driver Job at Hajoca Corporation

 ...Avenue - Responsibilities: Operate trucks safely and in compliance with rules; Load/unload merchandise and secure loads; Obtain signatures and collect payments for cash sales; Provide sales leads during deliveries; Perform daily vehicle inspections and basic maintenance