Program: CCDE Live/Chat Reports To: Program Coordinator / Advocacy Supervisor Status: Part-time / On-call Volunteer w/ Stipend at $17.00/hr Position Summary The Domestic Violence Chat Line Advocate provides confidential, trauma-informed, and survivor-centered support to individuals experiencing domestic violence through a secure chat platform. This role focuses on crisis intervention, safety planning, emotional support, and resource connection, ensuring services are accessible, inclusive, and responsive to diverse survivor needs. All services are provided in alignment with VAWA confidentiality requirements, survivor autonomy, and best practices in victim advocacy. Key Responsibilities Crisis Intervention & Support Respond to incoming chat communications from survivors in crisis or seeking support Provide real-time emotional support, validation, and trauma-informed engagement Assess immediate safety needs and assist with personalized safety planning Resource Navigation & Referrals Provide accurate, up-to-date referrals to community resources (shelter, legal services, counseling, healthcare, etc.) Support survivors in identifying options without coercion or judgment Maintain knowledge of local and statewide victim service systems Confidentiality & Documentation Uphold strict confidentiality in accordance with VAWA, VOCA, and agency policies Document interactions in a timely, accurate, and non-identifying manner Protect survivor privacy in all communications and data systems Equity & Accessibility Provide culturally responsive services that are inclusive of race, ethnicity, gender identity, sexual orientation, ability, and language Ensure accessibility for survivors with limited resources, disabilities, or technology barriers Collaboration & Compliance Participate in supervision, team meetings, and ongoing training Follow all agency protocols, including mandatory reporting laws (as applicable) Support program evaluation and data collection efforts as required by funders Required Qualifications High school diploma or GED required; Associate’s or Bachelor’s degree in a related field preferred Completion of 40-hour Domestic Violence training (or willingness to complete upon hire) Experience providing crisis intervention, advocacy, or direct service to survivors of violence or trauma Strong written communication skills (critical for chat-based support) Ability to manage multiple conversations and respond effectively in a fast-paced environment Preferred Qualifications Bilingual or multilingual abilities Experience with chat, text, or hotline platforms Knowledge of legal systems, protective orders, and community resources Training in trauma-informed care, de-escalation, or crisis response Core Competencies Trauma-informed and survivor-centered approach Strong boundaries and ethical practice Cultural humility and responsiveness Emotional intelligence and adaptability Ability to remain calm and grounded in crisis situations Work Environment Remote or office-based setting with secure technology systems May require evening, overnight, weekend, or holiday shifts Extended periods of computer-based work #J-18808-Ljbffr
...About the Optician Role Our optician will be responsible for selling, fitting, and dispensing glasses and will initially be expected to answer phones, patient scheduling, insurance verification, and other tasks that arise on a day-to-day basis while providing a great...
...Crandall, Ga - Home daily - No Force Dispatch - Run Dedicated Westrock Freight (Paper Products)- Live Load at Westrock Stevenson... ...documentation sent directly to your home Requirements: Owner Operator - Must have own truck Truck must be 2000 or newer 12...
...always growing team. We are actively hiring at two levels: # Experienced Technician: Someone with a proven background in auto glass replacement, repair, and vehicle diagnostics who can hit the ground running. # For any techs with 1yr+ of auto glass experience,...
...minute of every day, Smiths Detection's threat detection and security screening technology helps to protect people and... ...knowledge and experience every day. Job Description The Cyber Security Analyst I is a growth-track role for someone early in their cybersecurity...
Aerospace EngineerThe Opportunity:Were looking for someone to join the Booz Allen Space... ...presence on the Moon. As an Aerospace Engineer on the team, you will be responsible for... ...by applicable federal, state, local, or international law.SummaryLocation: Houston, TXType:...